PRIVACY POLICY

LaunchForge (“LaunchForge,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or purchase from our website.

1. Information We Collect

Depending on how you use our website, we may collect:

Information you provide directly

  • Name
  • Email address
  • Billing information
  • Contact information
  • Account information
  • Information you provide when contacting customer support

Purchase information

  • Products purchased
  • Order information
  • Transaction information
  • Order history

Payment card information may be processed directly by our payment providers. We generally do not receive or store your full payment card number.

Automatically collected information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring pages
  • Approximate location information
  • Website interactions
  • Cookies and similar technologies

2. How We Use Information

We may use information to:

  • Process and deliver purchases
  • Provide access to digital products
  • Send order confirmations
  • Provide customer support
  • Communicate about your orders
  • Improve our website and products
  • Understand how visitors use our website
  • Prevent fraud and abuse
  • Maintain website security
  • Send marketing communications where permitted and where you have provided appropriate consent
  • Comply with applicable legal obligations

3. Cookies

LaunchForge may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure marketing performance, and improve the customer experience.

Some cookies may be provided by third-party services used on our website.

You may be able to control cookies through your browser settings and, where applicable, our cookie/privacy settings.

4. Third-Party Services

We may use third-party providers to operate our business, including services for:

  • Ecommerce and website hosting
  • Payment processing
  • Digital product delivery
  • Analytics
  • Email communications
  • Advertising
  • Customer support
  • Fraud prevention

These providers may process information according to their own privacy policies and applicable agreements.

5. How We Share Information

We may share information with service providers that help us operate our business.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful requests
  • Protect our rights
  • Prevent fraud
  • Protect the security of our website
  • Protect customers or others

We do not sell your personal information merely because you purchase a product from us. Any data-sharing practices we use will be handled according to applicable law and our disclosed settings.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

8. Your Privacy Rights

Depending on your location, you may have rights concerning your personal information, which may include the right to:

  • Request access to personal information
  • Request correction
  • Request deletion
  • Request information about how data is used
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable law

To make a privacy-related request, contact us using the information below.

9. Children's Privacy

LaunchForge is not intended for children under the age required by applicable law to provide consent for online services. We do not knowingly collect personal information from children in violation of applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.